Privacy policy

Last updated: 12 November 2026. This is a working draft for the website launch.

Who we are

Custom Window Boxes (“we”) operates customwindowboxes.co.uk. For privacy questions use the contact form on this site once a monitored mailbox is published.

What we collect

When you send a quote request we collect the details you enter, which may include name, email address, phone number, business name, box type, dimensions, quantity and notes.

Why we use it

We use that information to reply to your enquiry, prepare a quote and, if you proceed, to manage the order discussion. We do not sell your personal data.

Form delivery

Quote forms are sent through Web3Forms, a form delivery service. Their processing of submission data is governed by their own terms and privacy notice.

How long we keep it

Enquiry records are kept only as long as needed to handle the quote and any follow-up, unless a longer period is required for accounting or legal reasons.

Your rights

If UK GDPR applies to you, you may ask for access, correction or deletion of personal data we hold, and you may complain to the Information Commissioner’s Office.

Changes

We may update this page. The date at the top will change when we do.